• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎06-29-2021 01:03 PM

HP Recommended
Product: Pavilion Beats Audio
Operating System: Microsoft Windows 10 (32-bit)

Hello - I have an older (2014) HP Pavillion Beats Audio laptop - product is 00258-61826-13595-AAOEM .  What kind of dock station will work for this laptop? thank you in advance

Category:
4 REPLIES 4

‎06-29-2021 01:38 PM

HP Recommended

That is not the product number of the laptop. However, based on the age, you likely need a USB 3.0 port replicator. There will not be a true docking station which powers the laptop so you will need to have both an AC adapter and the port replicator attached at the same time to use it. 

 

Please provide the actual model number so I can be sure of this advice and help you find the best solution.

 

https://www.hp.com/us-en/shop/tech-takes/how-to-find-hp-laptop-model-number

Was this reply helpful? Yes No

‎07-02-2021 08:28 AM

HP Recommended

Here’s a picture.  

7E571CBB-D672-4F77-9E2F-BF62FE45BC44.jpeg

 

Was this reply helpful? Yes No

‎07-02-2021 12:43 PM

HP Recommended

I was right. USB 3.0 port replicator is your only option. 

Was this reply helpful? Yes No

‎07-02-2021 03:24 PM

HP Recommended

Thank you!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.