• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎06-24-2020 04:33 PM

HP Recommended
Product: Pavilion 14-ce3002nw
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I'm looking for a USB-C docking station that would let me connect two 4K monitors, LAN and would power my Pavilion 14-ce3002nw - are there any?

Regards

2 REPLIES 2

‎06-24-2020 05:33 PM

HP Recommended

@holomouse 

 

The specs of your machine is

 

           https://support.hp.com/au-en/document/c06517762

 

It USB-C port won't accept power for charging its battery because it is USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate).

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎06-25-2020 02:45 AM

HP Recommended

Thanks for prompty reply @Banhien.

I bought the machine basing on the specs from this official Product Card (in polish, I don't know if there is an english one): https://www8.hp.com/h20195/v2/GetPDF.aspx/c06488688.pdf
In the USB-C chapter it clearly states that it supports both Thunderbolt and charging.

 

Nevertheless, let's assume you are right, the product card is wrong, and I can't charge via USB-C. How about connecting external monitors? What HP docking station would work?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.