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valst Honor Student
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Does HP Envy 13-ah1012TU have FingerPrint sensor?

ENvy 13-ah1012TU
Microsoft Windows 10 (64-bit)

Dear all.

The Envy 13-ah1012 description shows that it has fingerPrint sensor and i can see on the right edge of the notebook. But there is not any Bio and/or validity fingerprint sensor using Windows 10 x64 device manager. Windows Hello says  "Face and fingerprint recognition are not available on this device"!

What is the problem? What i have to do?

Tks and best regards,

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Does HP Envy 13-ah1012TU have FingerPrint sensor?

@valst 

 

From the following specs

 

   https://support.hp.com/au-en/document/c06182126

 

It does not have finger print reader nor IR camera which support Windows Hello.

 

Regards.

BH
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valst Honor Student
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Does HP Envy 13-ah1012TU have FingerPrint sensor?

Thank you very much.

 

Could you please explain how to understand attached real picture and screen-shot from HP model description?

 

HP Envy VFS.jpgimage.png

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valst Honor Student
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Does HP Envy 13-ah1012TU have FingerPrint sensor?

And driver searching result for "Envy 13-ah1012TU" lists drivers for VFS?

 

Best regards,

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valst Honor Student
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Does HP Envy 13-ah1012TU have FingerPrint sensor?

And here is another.... What does it mean?

 

Best regards,

 

image.png

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