05-22-2019 11:02 AM
The Envy 13-ah1012 description shows that it has fingerPrint sensor and i can see on the right edge of the notebook. But there is not any Bio and/or validity fingerprint sensor using Windows 10 x64 device manager. Windows Hello says "Face and fingerprint recognition are not available on this device"!
What is the problem? What i have to do?
Tks and best regards,
05-22-2019 02:34 PM
From the following specs
It does not have finger print reader nor IR camera which support Windows Hello.
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