-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Does HP do service repair during the Holiday Season?

Create an account on the HP Community to personalize your profile and ask a question
12-14-2020 07:10 PM
Hi!
I'm having a laptop sent to HP for some keyboard repairs.
My question is: Does HP do repairs/ship during the holiday season? I need the computer back ASAP for work purposes, and would like to know if I should postpone my order.
12-15-2020 10:09 AM
In all reality, it is unlikely that you will get the laptop back in a short time period. Not due so much to the holidays, but due more to reduced staffing and much longer wait times since the Pandemic hit.
Even locally, repairs that used to take days now take weeks.
Your best bet would be to contact the HP facility directly to get information from them about WHEN you could reasonably expect to get the equipment back. Don't be surprised if they tell you several weeks, not days.
I am a volunteer and I do not work for, nor represent, HP