• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-27-2021 05:07 AM

HP Recommended
Product: hub71800xd
Operating System: Microsoft Windows 10 (64-bit)

su questo portatile avevo w 10 64 bit prof versione 1803 tutto ok, fino a che gli aggiornamenti non sono più disponibili, quindi sono passato alla versione 1903 a fare l'installazione guidata tutto ok, ma e tornato alla versione 1803 con diversi dispositivi con errori uno di essi è "Controller USB ( Universal Serial Bus)" non riesco a trovare i driver e anche su un altro dispositivo per l'autista . grazie del vostro aiuto. saluti

1 REPLY 1

‎03-27-2021 06:58 AM

HP Recommended

Hi:

 

There are no standalone USB controller drivers.

 

I would try installing the W8 chipset driver and see if that gets the USB controller to install.

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58865.exe

 

If you post the hardware ID for the other device that needs a driver, I will see if I can find the driver you need.

 

Use this guide for how to find the hardware ID for a device...

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.