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‎10-15-2019 06:26 AM

HP Recommended
Product: 15-DA1018TU
Operating System: Microsoft Windows 8.1 (32-bit)

Please help me . I have bought new laptop before 1 month . Model  15-da1018tu 

windows 10 very slow so that i changed to windows 8.1 

after change there is no driver in this new model laptop

 I am very disappointed please help to say any sollution

some keys also doesn’t work  

1 REPLY 1

‎10-15-2019 06:48 AM - edited ‎10-15-2019 06:50 AM

HP Recommended

Yeah that's not a viable strategy to speed up your laptop. Windows 8.1 is no "faster" than Windows 10. I would put Windows 10 back on and then let's start looking for the cause of the slowness. You might be surprised how much better a clean install of Windows 10 will be. If I had to guess where the slowness comes from its the 5400 rpm hard drive and 4 gb RAM which is the bottleneck. 

 

The keyboard is another matter. You should run a diagnostic test on the keyboard but I am betting you wiped off the UEFI diagnostic software when you downgraded to 8.1. Post back if you want to discuss how to get it back. 

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