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HP Recommended
HP ZBook Fury 15 G7 Mobile Workstation
Microsoft Windows 10 (64-bit)

This laptop has a trackpoint device and a touchpad with 3 buttons below the touchpad and 3 above.

Top/Upper buttons do not work with win10. They works in the bios so the hardware is good.

 

When I navigate to "Settings/Mouse/PointStick Settings" then everything is greyed:

Patiqs_0-1631867025314.png

 

OS Name: Microsoft Windows 10 Enterprise

OS Version: 10.0.19043 Build 19043

The driver is: ELAN PointStick Device Ver:32.2.3.5 Date: 2020. 04. 06.

 

From "system information/Components/Input/Pointing device":

Hardware Type USB Input Device /  PNP Device ID USB\VID_1BCF&PID_0005\7&37CE0DBE&0&2

Hardware Type HID-compliant mouse / PNP Device ID HID\ELAN0720&COL01\5&A3706DD&0&0000

Hardware Type ELAN PointStick Device / PNP Device ID HID\ELAN0720&COL05\5&A3706DD&0&0004

Are there any other driver to test with?

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