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‎12-27-2020 08:39 AM

HP Recommended
Product: ENVY 13-ba0xxx
Operating System: Microsoft Windows 10 (64-bit)

2020 model and it appears that the right hinge is starting to separate - I expect this to worsen. Device is under warranty but

disappointed; I thought HP's hinge issues were resolved but it appears they're ongoing. I would like this hinge replaced/fixed. Thank you. 

2 people had the same question
1 REPLY 1

‎12-29-2020 01:55 PM

HP Recommended

@g8g8rkkg

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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