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‎06-16-2019 04:49 AM

HP Recommended
Product: ENVY x360 15
Operating System: Microsoft Windows 10 (64-bit)

ENVY x360 15: The USB type C port remains powered when the PC is turned off. If anything is left connected, the battery is drained. Is there a way around this?

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-16-2019 11:38 AM

HP Recommended

Here is a link to the BIOS emulator:

 

https://h20574.www2.hp.com/Media/598F89CE-54B4-4A26-8534-FBFDE0DC97F6/gal_bios/System.html

 

There is an option for usb charging....you can turn that off. 

 

BIOS emulatorBIOS emulator

 

Tap esc as you power up then F10 to enter the screens shown in the picture. System configuration tab. Post back with any more questions and please accept as solution if this is the info you needed. 

View solution in original post

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4 REPLIES 4

‎06-16-2019 06:00 AM

HP Recommended

I need the full model number so I can look up the BIOS emulator to see if there is a BIOS setting to turn off the USB charging while the PC is turned off. There should be. 

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‎06-16-2019 09:56 AM

HP Recommended

The full model name is HP ENVY x360 Convertible 15-cn0007na, and the product number is 4TX40EA#ABU

Thanks for your help

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‎06-16-2019 11:38 AM

HP Recommended

Here is a link to the BIOS emulator:

 

https://h20574.www2.hp.com/Media/598F89CE-54B4-4A26-8534-FBFDE0DC97F6/gal_bios/System.html

 

There is an option for usb charging....you can turn that off. 

 

BIOS emulatorBIOS emulator

 

Tap esc as you power up then F10 to enter the screens shown in the picture. System configuration tab. Post back with any more questions and please accept as solution if this is the info you needed. 

Was this reply helpful? Yes No

‎06-16-2019 11:52 AM

HP Recommended

That did the trick - I never thought to look in the BIOS - just like the old days!

Thanks very much

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