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‎12-05-2018 11:56 AM

HP Recommended

Brilliant. I tried absolutely everything except a frimware upgrade because I knew it had to be something in Windows. Thank you!!

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‎02-20-2019 04:03 PM - last edited on ‎02-20-2019 04:08 PM by Retired

HP Recommended

Dear @Bitterblood -- how did you figure this solution out?  I have been suffering with same issue for the past 4 months.  What the heck is the Intel Integrated Sensor Solution anyway?  Thank you so much for sharing the solution

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‎04-17-2019 06:58 PM

HP Recommended

Yes disabling this does make the desktop mode start to work,  although haven't figured out how to get it to tablet mode now.   

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‎11-04-2019 08:00 AM

HP Recommended

I tried this solution the first time I came across it.  It didn't work.  So then I tried the other solutions that I came across.  I even did a factory reset to wipe out everything and start over from scratch.  That didn't work.  I tried bios update, I tried synaptics update, I tried disabling tablet mode in regedit.  NOTHING WORKED.  I was on this page of the forum and was going through everything prior to this posting.  Once again, nothing worked.  I then decided to give this a shot one more time and it WORKED!!  Why the second time after a whole new factory reset install I don't know, but computers are weird like that.  Either way, this proves to be a good fix for my situation and laptop.  Kudos!!

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