• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-28-2020 09:43 AM - edited ‎05-28-2020 09:45 AM

HP Recommended
Product: EX950 1TB NvME SSD
Operating System: Microsoft Windows 10 (64-bit)

This drive is designed to be super fast but the firmware with which it is shipped has a problem and the performance is very strange (write speed higher than read speed, etc). This has been reported by several reviews. These sites have also reported that this is fixed with a firmware upgrade, but this upgrade is nowhere to be found. So I'm stuck with a SSD that is designed to be a racing car but performs as a street car. Can someone help me find this update?

Thanks!

PS: The HP Support site works very badly for this product. When I enter the serial number the site responds that they cannot identify the product and so no contact options are given.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.