• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Elite X2 G4 Tablet - 8DW22UT#ABA
Microsoft Windows 10 (64-bit)

My machine is an HP Elite X2 G4 Tablet running Windows 10(64).  I use the built in camera for video meetings.

 

My camera has been working fine as a camera and for video calls on MS Teams.  This morning it did not work for my first meeting on Teams, and the camera, using the stock installed camera app, is not working.  I've rebooted, hard reset, uninstalled and reinstalled drivers, and the problem persists.

 

The camera is not giving an error code, and it's not black, rather dark and grainy and no image.  Screen shot of what I see shown below.

 

2021-04-05_11-43-07.jpg

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.