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‎09-12-2019 07:51 PM

HP Recommended
Product: Elitebook 745 G3
Operating System: Microsoft Windows 10 (64-bit)

HP Support Assistant says i have to update my BIOS from 01.14 to 01.19, as i go throught all the process, it asks for a BIOS password, i'm wondering what's that password, since i need it to update my BIOS (marked as important) and where can i find it?

1 person had the same question
1 REPLY 1

‎09-13-2019 08:05 AM

HP Recommended

Hi:

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

That was the only way it could be done.

HP issued this document recently...

https://support.hp.com/us-en/document/c06368824

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing passwords.

 

Rule 4.d...

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

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