cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
3 2 0 0
Message 1 of 7
1,999
Flag Post

Solved!

Elitebook 8560P motherboard sparenumber

HP Recommended
HP Elitebook 8560p
Microsoft Windows 7 (64-bit)

Hello. I have HP laptop EliteBook 8560p. SN: [Personal Information Removed]
, Product: LG735EA#AKD

Waranty ended couples years ago. I wan't to change my motherboard to another because there are no sound on my device. Non oficial technical support couldn't resolve this problem and they probalby change whole motherboard to another one. So i am not sure that current mother board serical number wich i can see is what i really need. I wan't to find the original motherboard replace namber to buy the new one and change by myself. 

Thank you in advance!

6 REPLIES 6
Highlighted
Level 17
Level 17
43,129 42,918 6,871 12,040
Message 2 of 7
Flag Post
HP Recommended

Here's the Service Manual:

 

Manual

 

Page 28

 

Based on the Product No. you gave you have an Intel 2d gen Core processor and UMA (Intel HD 4000) video so this is the motherboard:

 

For use in all countries and regions except for Russia and the People's Republic of China 646966-001

 

See p. 106.

 

 

http://www.ebay.com/itm/HP-646966-001-EliteBook-6560B-8560P-QM76-Intel-laptop-Motherboard-Test-OK-/2...

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

 


Highlighted
Author
New member
3 2 0 0
Message 3 of 7
Flag Post
HP Recommended

Why do you whink what my laptop have UMA (Intel HD 4000) video?

My hardware program say that i have AMD Radeon HD 7400 series video.

Elitebook 8560p Graphics.pngElitebook 8560p Processor.png

0 Kudos
Tags (1)
Highlighted
Level 17
Level 17
43,129 42,918 6,871 12,040
Message 4 of 7
Flag Post
HP Recommended

Cause the specs I found for the Product No. you gave said it does. Not trying to insult your laptop.  All you have to do is find the discrete board in the Manual

 

Discrete graphics, QM67 For use in all countries and regions except for Russia and the People's Republic of China 646967-001

 

An even better deal on that one if you are in the US:

 

http://www.ebay.com/itm/Genuine-HP-Elitebook-8560P-Motherboard-646967-001-Tested-/282438923791?hash=...

 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 


Highlighted
Author
New member
3 2 0 0
Message 5 of 7
Flag Post
HP Recommended

Could, you provide me the specs wich you use to identify that laptop with my Product No. don't have descrete videocard?

Thanks in advance!

0 Kudos
Highlighted
Level 17
Level 17
43,129 42,918 6,871 12,040
Message 6 of 7
Flag Post
HP Recommended

It was a website I can no longer find. It was incorrect, obviously. I may have mistyped the number. 


Highlighted
New member
1 1 0 0
Message 7 of 7
Flag Post
HP Recommended

bios pasworde removal

 

 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation