04-24-2016 10:55 AM
I have been running windows 10 for almost a year with no problems to my touchpad. Today it stopped working completely. I went into the device manager and it showed the touchpad still connected. I restarted my computer and now it is as if my touchpad does not exist at all. The drivers for the touchpad are installed and I checked for updates. Could it be that the connection inside the laptop has come loose?
04-25-2016 10:35 AM
Thank you for visiting the HP Forums! The Forums are a great place where you can find solutions for your issues, with help from the community!
I read your post about the TouchPad issue, and wanted to assist you!
That is a possibility. First, try testing the hardware using the Components Test. You can use the following document to help: HP Notebook PCs - Testing for Hardware Failures (Windows 10, 8)
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