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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
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Accepted Solutions
HP Recommended
HP will not carry a battery for it any more and we are going to have to go into the aftermarket, which is not a problem.
It's an internal battery so you need to remove the back cover.
Battery you need:
3 cell, 50 WHr 4.52 AH Li-ion battery 715050-001
See p. 32 for instructions.
Genuine battery:
Please let us know where you live (county) and there are going to be many options. We can also likely find you an instructional video.
If this is "the Answer" please click "Accept as OSlution" to help others find it.
HP Recommended
HP will not carry a battery for it any more and we are going to have to go into the aftermarket, which is not a problem.
It's an internal battery so you need to remove the back cover.
Battery you need:
3 cell, 50 WHr 4.52 AH Li-ion battery 715050-001
See p. 32 for instructions.
Genuine battery:
Please let us know where you live (county) and there are going to be many options. We can also likely find you an instructional video.
If this is "the Answer" please click "Accept as OSlution" to help others find it.
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