• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion x360 14 Convertible PC 14-dy0000 (23S36AV)
Microsoft Windows 11

Hola! 


Hace mas o menos un año realice un post en la comunidad solicitando las especificaciones de mi placa base para realizar una actualización de hardware con componentes nuevos, pero desgracaidamente, el chat fue archivado y no pude recuperar la información proporcionada por la comidad :c
Mi portatil es un HP pavilion 14-dy0007la, busco las especificaciones de velocidad de mi memoria ram y de mi ssd m2 para realizar la mejora, es decir, que velocidad de memoria ram y velocidad de lectura de disco puedo implementar en mi dispositivo para mejorar el rendimiento sin generar un cuello de botella en el dispostivo.

Agradeceria cualquiera ayuda!!

3 REPLIES 3
HP Recommended

Hi:

 

Your notebook has two memory slots and can support 2 x 8 GB of DDR4-3200 CL22 memory.

 

I believe that your notebook's M.2 slot is PCIe Gen 3.0.

 

While a Gen 4.0 SSD will work it will not run at its maximum advertised read/write speeds from a Gen 3 slot.

 

HP did offer PCIe Gen 4x4 NVME SSDs in your notebook according to the parts list but I cannot guarantee the drive will run at its full speed.

 

HP PartSurfer

 

You can install a NVMe SSD up to 4 TB as long as the drive is single-sided.

 

Below is the link to the service manual:

 

Maintenance and Service Guide

HP Recommended

¿Entonces puedo implementar dos memorias a 3200Mhz DDR4 de 16 Gb cada una? ¿O hay alguna limitante de las especificaciones del sistema? ¿No estoy muy familiarizado con la nomenclatura de las memorias RAM y temo en equivocarme al comprarlas, el CL22 es algún tipo de identificador del puerto de memoria de mi placa base o cual es la nomenclatura que debe tener la memoria RAM para que sirva en mi dispositivo?
Con respecto al SSD, no comprendo muy bien, puedo utilizar un SSD PCle Gen 4 en mi puerto PCle Gen 3? ¿Hasta que velocidad de lectura y escritura tengo permitido implementar a mi dispositivo sin causar problemas? Además del puerto PCle, ¿Qué otra especificación en la nomenclatura debo tener en cuenta al comprar el SSD?
Adjunto fotos de algunas referencias de Amazon que encontré con el fin de saber si estas serian las correctas a implementar.

So, can I use two 3200MHz DDR4 drives, each 16GB each? Or are there any limitations related to the system specifications? I'm not very familiar with RAM nomenclature and am afraid of making a mistake when purchasing. Is CL22 some kind of identifier for my motherboard's memory port, or what is the RAM nomenclature required to work in my device?

Regarding the SSD, I don't quite understand. Can I use a PCIe Gen 4 SSD in my PCIe Gen 3 port? What read and write speeds am I allowed to use in my device without causing problems? Besides the PCIe port, what other nomenclature specifications should I consider when purchasing the SSD?

I'm attaching photos of some Amazon references I found so I can see if these would be the correct ones to use.Captura de pantalla 2025-05-21 093819.pngCaptura de pantalla 2025-05-21 094927.png



HP Recommended

The service manual indicates that 2 x 8 GB of memory is supported.

 

CL22 is the CAS latency of the memory that HP installed.

 

If you install memory with a faster CL speed than that such as CL20, most likely it won't work because you can't adjust the memory timing in your notebook's BIOS.

 

Probably 2x 16 GB of memory is supported, and you can confirm that by running this command:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

Even if your PC's NVMe slot is only Gen 3.0, a Gen 4.0 SSD will work fine but the maximum speed it can get from a Gen 3 slot is limited to a maximum of 4000 MBPS.

 

See this table for the PCIe speeds:

 

PCIe Speeds and Limitations | Crucial.com

 

I would definitely recommend getting a Gen 4 SSD like the one you posted because if the slot is Gen 4.0 and you install a Gen 3.0 SSD, you will be robbed of performance.

 

Both of those items should work fine (the memory as long as the report indicates you can install 32 GB), and the SSD is fine.

 

I just wanted to advise you that if the WD Black Gen 4.0 SSD doesn't run at 7000 MBPS, then you will know that your notebook's SSD slot is only Gen 3 as I indicated was a possibility last night.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.