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Pavillion 15ce3006tx
Microsoft Windows 10 (64-bit)

It has just been 2 months since I bought my new laptop. Initially, it was working fine but from the past 2-3 days the battery has been draining out excessively. Every day I switched off the laptop when it had been charged 100%, but when I tried switching it on again later in the day, the battery had been completely drained out. Do I need to take it to a service centre or can the issue be resolved at home?

Thank you.

1 REPLY 1
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@Rammit 

While some battery drainage is expected in Windows 10 due to Fast Startup, you should not be seeing this amount of power drop in such a short period of time.

 

You can check the battery to some extent using Powershell built into Windows 10. as follows:
1) Press Windows key + X
2) Click Powershell in the menu
3) Type powercfg /batteryreport

This will generate a report and if you scroll down, you will see Design Capacity and Full Charge Capacity ratings. If the Full Charge Capacity is less than 50% of the Design Capacity, it is faulty and needs to be replaced.

Also note the figure alongside the "Cycle Count". This tells how many times the battery has been fully recharged. A typical battery can handle around 500 charge cycles, but some will fail sooner than that.



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