cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
89
Flag Post

Excessive battery drainage on my HP Pavillion-15ce 3006tx

HP Recommended
Pavillion 15ce3006tx
Microsoft Windows 10 (64-bit)

It has just been 2 months since I bought my new laptop. Initially, it was working fine but from the past 2-3 days the battery has been draining out excessively. Every day I switched off the laptop when it had been charged 100%, but when I tried switching it on again later in the day, the battery had been completely drained out. Do I need to take it to a service centre or can the issue be resolved at home?

Thank you.

1 REPLY 1
Highlighted
Level 16
Level 16
26,142 26,075 2,389 5,670
Message 2 of 2
Flag Post
HP Recommended

@Rammit 

While some battery drainage is expected in Windows 10 due to Fast Startup, you should not be seeing this amount of power drop in such a short period of time.

 

You can check the battery to some extent using Powershell built into Windows 10. as follows:
1) Press Windows key + X
2) Click Powershell in the menu
3) Type powercfg /batteryreport

This will generate a report and if you scroll down, you will see Design Capacity and Full Charge Capacity ratings. If the Full Charge Capacity is less than 50% of the Design Capacity, it is faulty and needs to be replaced.

Also note the figure alongside the "Cycle Count". This tells how many times the battery has been fully recharged. A typical battery can handle around 500 charge cycles, but some will fail sooner than that.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation