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‎04-16-2023 09:09 AM

HP Recommended
Product: HP Spectre x360 Convertible Laptop PC 14-ea0000 (1Q877AV)
Operating System: Microsoft Windows 11

Hi all!

 

I got this great convertible a couple of years ago - I never registered the item (it slipped out of my mind)

Now after a format, I'm receiving a message saying that the warranty expired on 17/12/2021 - I bought the PC on April 27 (2021), so for our laws it should last 11 days  😅

At the same time, this site says that my warranty is "unknown". Maybe those are two different things?

 

Thanks in advance!
Olga

Category:
1 REPLY 1

‎04-18-2023 11:23 PM

HP Recommended

Hi @Lolka86,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To get the answer to this question, we have limited support boundaries in the support community as of now.
I would request you reach out to our support.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name, or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-
HP Community Moderator



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