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ohbet Honor Student
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External hard drive not recognized

HP ENVY dv6
Microsoft Windows 8.1 (64-bit)

Hi, i just have upgraded my hard drive from HDD to SSD, now when i have connected my old HDD to the USB port, my laptop couldn't able to read it at all. but my other portable drive is working perfectly fine.

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External hard drive not recognized

Hi,

 

Your old HDD still has its "signature" therefore

 

(a) you need to use other computer to copy/move files and re-initiate the old HDD.

(b) if you don't need data/files from old HDD you can re-initate the old HDD.

 

The following link shows you how to re-initiate HDD:

 

   https://social.microsoft.com/Forums/en-US/4bd53fe3-2beb-432d-9d7b-52a50c607f8f/how-to-reinitialize-a...

 

Regards.

BH
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ohbet Honor Student
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External hard drive not recognized

thank you so much, will try it in a bit and i will let you know the result.

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