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‎10-13-2021 06:16 AM

HP Recommended
Product: Envy 13
Operating System: Microsoft Windows 10 (64-bit)

Hi,

Has anyone had any luck it returning or refunding their failed Envy laptop? Mine is just a year old and has had the hinges fail twice so far. For a laptop that cost £949 this just isn't the build quality I'd expect.

Category:
1 REPLY 1

‎10-14-2021 08:34 AM

HP Recommended

@smithgt

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, in order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.
 

Hope this helps! Keep me posted for further assistance.
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I am an HP Employee

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