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‎03-22-2017 09:49 AM

HP Recommended
Product: HP 9470M
Operating System: Microsoft Windows 7 (64-bit)

Memory Quick Check: Failed

Failure ID: 97N4XR-66NBJH-XD6WXF-003P03

PRODUCT:  D8708UC#ABA.  How do I correct this issue

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-22-2017 09:51 AM

HP Recommended

Looks like the RAM module on the PC has failed.

This will not allow you to use the PC till the Module is replaced.

I sugegst you to contact HP support to get the module replaced.

 

This would not affect the Data on your PC's Hard Drive.

I'm an HP Employee.The opinions expressed here are my personal opinions, not of HP.
Click on Thumbs up if my post helped you.Make it easier for other people to find solutions, by marking an answer “Accept as Solution” if it solves your problem.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎03-22-2017 09:51 AM

HP Recommended

Looks like the RAM module on the PC has failed.

This will not allow you to use the PC till the Module is replaced.

I sugegst you to contact HP support to get the module replaced.

 

This would not affect the Data on your PC's Hard Drive.

I'm an HP Employee.The opinions expressed here are my personal opinions, not of HP.
Click on Thumbs up if my post helped you.Make it easier for other people to find solutions, by marking an answer “Accept as Solution” if it solves your problem.

Was this reply helpful? Yes No
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