• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Laptop
Microsoft Windows 10 (64-bit)

I am getting the following Failure ID on my HP Laptop

OKOGXR-8SEAAF-XD7URF-61BGO3

PRODUCT ID 1VK25UA#ABA

CURRENT VERSION 1.18.0.0-BIOS

i want to make sure to order correct hard drive.

 

Thank you!

Tim

1 REPLY 1
HP Recommended

@ranchotim 

Your model appears to be 15-bw053od and here is the product page:  https://support.hp.com/us-en/document/c05561147

 

As you can see, it came with w 1TB laptop SATA drive -- but a slow one.  For better performance, you should consider replacing that with a 500GB SSD, which will be smaller, but considerably faster. 



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.