cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 2
46
Flag Post

Failure ID

HP Recommended
HP Laptop
Microsoft Windows 10 (64-bit)

I am getting the following Failure ID on my HP Laptop

OKOGXR-8SEAAF-XD7URF-61BGO3

PRODUCT ID 1VK25UA#ABA

CURRENT VERSION 1.18.0.0-BIOS

i want to make sure to order correct hard drive.

 

Thank you!

Tim

1 REPLY 1
Level 16
Level 16
28,245 28,167 2,578 6,161
Message 2 of 2
Flag Post
HP Recommended

@ranchotim 

Your model appears to be 15-bw053od and here is the product page:  https://support.hp.com/us-en/document/c05561147

 

As you can see, it came with w 1TB laptop SATA drive -- but a slow one.  For better performance, you should consider replacing that with a 500GB SSD, which will be smaller, but considerably faster. 

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation