Fan is not running and laptop is hot

[RVmaster]

Fan is not running and the laptop is hot 

Spectre 360  9GB29UA#ABA

[The_Fossette]

@RVmaster

I reviewed your post and I understand that the fan is not working on your computer and the computer is overheating because of this.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you update the BIOS and the chipset driver from the below link and check if it helps.

BIOS: https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105979.exe

Chipset: https://support.hp.com/us-en/drivers/selfservice/hp-spectre-15-eb0000-x360-convertible-laptop-pc-ser...

If you continue facing the issue, then boot to BIOS and enable the “Fan Always On” feature in the BIOS and test.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe