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‎12-02-2023 10:47 AM

HP Recommended
Product: HP ZBook 15u G5 Mobile Workstation

Somebody please help, my fan is not working, i must unplug 1 blue cable (PWM) to make the fan is working, but its too noisy because the fan is working at the maximum RPM, i just wanna know the problem is from the fan or my motherboard ?WhatsApp Image 2023-12-03 at 12.43.22 AM.jpeg

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2 REPLIES 2

‎12-05-2023 07:28 AM

HP Recommended

Hi @William172,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that this is a Hardware issue. But the support here is limited to software troubleshooting. However, since the unit might need repair, I would request you to contact HP Phone support who would have the option to schedule a repair as per the warranty and the issue can be fixed.

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-
HP Community Moderator



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‎12-05-2023 08:10 AM

HP Recommended

May i know the hardware issue is from my fan or my motherboard sir?

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