Fan noise

[RISHIRAVAL]

I have envy x360 ..i started it after month and bettery was dead as soon as i charged it and started to make noise in it ran for around half an hour than it stopped making noise but i am still confused about it what should be the normal noise for the laptop..mine one is touch screen and rotates at 360 angle

please give me an answer for this .. where do i need to contact for this issue ..

thank you.

[A4Apollo]

Hi! @RISHIRAVAL,

Were there any recent windows update on the PC?

Please share the product number of the PC to assist you better.

Try updating the BIOS and chipset drivers to the latest version and check if it helps.

You can update the drivers on the PC using the HP support assistant.

Refer this article to know more information about using the HP support assistant. Click Here

Try restoring the BIOS to default.

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.

To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side
of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature
sensor and is designed to turn on automatically when high-temperature conditions exist. These conditions
are affected by high external temperatures, system power consumption, power management/battery
conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced
through the ventilation grill located on the left side of the computer.

Lastly, try running a system diagnostics test on your PC and check if the hardware components on your PC are functioning correctly.

Refer this article to know more information about running system diagnostics on your PC. Click Here

Refer this article to know more information about cooling fan issues. Click Here

Note: All the steps suggested in the article are crucial. Please try all the steps suggested in the document to isolate the issue.

Hope to this answers your query!

Have a great day! 🙂

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