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‎11-01-2019 02:31 PM

HP Recommended
Product: Example: Pavilion
Operating System: Microsoft Windows 10 IOT

I´ve had a HP laptops for many years and I´ve been very happy with them. Recenly my laptop broke down so I bought a new one: same model: HP Pavilion - but the fan was so loud I had to return it to the store. I bought another one - more expensive (€990) - but it has the exact same problem! Is this a new issue with new HP computers? Should I return this laptop too and choose another brand??? I can´t use it when it´s this loud: it disturbs colleageus etc (not only me!). 😞 

I´ve tried switching off the CoolSense.

1 REPLY 1

‎11-04-2019 07:37 AM

HP Recommended

@jenniegoa,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the fan is making a loud noise.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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