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‎01-13-2021 10:47 AM - last edited on ‎01-18-2021 11:50 AM by

HP Recommended
Product: 7CE67AV
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I'm trying to figure out what components are compatible to upgrade the storage on a friend's laptop, but when I enter her serial number and product number it is not able to pull anything up. 

 

[personal information removed]

PN: 7CE67AV

 

When I search for that product number outside of HP it says it is a "HP 15t-da200 15.6" Laptop" but I'm unable to find actual documentation for that product. I want to email support, but I can't find an address anywhere.

 

Anyone able to point me in the right direction?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-13-2021 11:11 AM

HP Recommended

@Rayhort 

 

It is a CTO machine therefore we won't be able to get its REAL specs and not much information for the series

 

                    https://support.hp.com/au-en/product/hp-15-da2000-laptop-pc-series/29159164/manuals

 

You can use information from the following list

 

                  https://partsurfer.hp.com/Search.aspx?searchText=7CE67AV

 

You can see it has few options for Storage. In general, it supports dual storage with M.2 NVMe/SATA SSD + 2.5" SATA HDD/SSD. You can check its existing storage and work out what you need to add or upgrade.

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎01-13-2021 11:11 AM

HP Recommended

@Rayhort 

 

It is a CTO machine therefore we won't be able to get its REAL specs and not much information for the series

 

                    https://support.hp.com/au-en/product/hp-15-da2000-laptop-pc-series/29159164/manuals

 

You can use information from the following list

 

                  https://partsurfer.hp.com/Search.aspx?searchText=7CE67AV

 

You can see it has few options for Storage. In general, it supports dual storage with M.2 NVMe/SATA SSD + 2.5" SATA HDD/SSD. You can check its existing storage and work out what you need to add or upgrade.

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎01-13-2021 11:15 AM

HP Recommended

That is what I needed to know. Thanks so much for the help. 🙂

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