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‎02-15-2024 07:13 AM

HP Recommended

I use the laptop Hp Probook 6570b. The finger print scanner is not working properly, it scans till 90% and then tells to clean the sensor properly or to scan again and again. PLease Help me resolve this problem

Laptop_User12_0-1708006338142.pngLaptop_User12_1-1708006375697.png

 

Category:
1 REPLY 1

‎02-15-2024 07:16 AM

HP Recommended

Hello @Laptop_User-12 ,

 

Welcome to the HP community.

 

Your post was in a section of the community dealing with products of the former Polycom company dealing with Video and Audio Conferencing products and has therefore been moved. It was moved to a section more suitable for your request

 

Other volunteers may reply but if you need urgent help please work with our support organization in your region. Details on how to contact us are in my signature

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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