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KnowSOlittle Student
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Finger Scan not working after Windows 10 and have forgotten my password

HP Pavilion DV6
Microsoft Windows 10 (64-bit)

Finger Scan not working after Windows 10 and have forgotten my password

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Retired
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HP Recommended

Finger Scan not working after Windows 10 and have forgotten my password

Hi @KnowSOlittle,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the fingerprint reader. I will be glad to help you.


Please post the full product number of your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
 

Please get back to me so I can help you.

 

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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