04-29-2016 07:34 PM
Finger Scan not working after Windows 10 and have forgotten my password
04-30-2016 01:49 PM
Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the fingerprint reader. I will be glad to help you.
Please post the full product number of your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
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