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Leander-H
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Fingerprint scanner not working

‎03-18-2021 06:42 AM

HP Recommended
Product: HP Envy x360
Operating System: Microsoft Windows 10 (64-bit)

Fingerprint scanner no longer works, tried updating & deleting then re-installing drivers.

Error shown : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

OS isup to date

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