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phealot
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Fingerprint scanner problem

HP Probbok 470 G5
Microsoft Windows 10 (64-bit)

Hi,

 

I have HP Probbok 470 G5 and Windows 10 (64 bit) operating system. I was successfully using finger print scanner on the logon Win10 screen and on HP Client security which I have found very useful. Unfortunately finger print scanner stopped working suddenly. Window Hello says that scanner is not compatibile and HP Client security just say "connect the fingerprint reader".

 

Are you able to assist a fellow HP user? I doubt it is a problem with the hardware itself but rather some software / udpate issue.

 

Thanks in advance.

 

Regards

Sylwester

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phealot
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Fingerprint scanner problem

please help 🙂

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