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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-16-2021 08:19 AM

HP Recommended
Product: Notebook HP Envy T8S22EA
Operating System: Microsoft Windows 10 (64-bit)

Hi,

recently I changed my hdd with an ssd and I reinstalled windows 10 home from zero. But I noticed that I can not use the fingerprint sensor to access my account and I saw there's no device in the I/O list. I tried to install the right driver from HP but the following error message "Failed to extract the cab" appear and no installation occurs. How do I recover the fingerprint sensor?

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