06-15-2019 11:56 AM - edited 06-16-2019 02:23 AM
06-17-2019 03:50 PM - edited 06-17-2019 03:53 PM
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Please stop using the computer and disconnect the power cables battery. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
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