04-23-2017 09:28 AM
Recently when holding the laptop in a certain way a grinding noise ensues from the device followed by a pulse like grinding. Hibernating the laptop and then reopening solves this until pressure is applied to an unspecified part of it after which the noise returns.
04-24-2017 10:51 AM
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Thank you for posting your query in this forum, it's a great place to find answers.
I reviewed your post and I understand that there is grinding noise from the laptop when holding on a certain way or when pressure is applied on a certain part of the laptop.
Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.
As you mentioned that you it happens when the laptop is held on certain angle and when pressure is applied on the laptop. it looks like a hardware issue however, I recommend you to follow the steps in the below article and check if it helps.
If the issue persists, I recommend you to contact phone support to further diagnose the issue.
Let me know how it goes and you have a great day!
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