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Hp Silver Fusion
Microsoft Windows 10 (32-bit)

So, my Laptop hard drive crashed as it says hard drive erorr and not enough space on Hard drive for recovery, so my question is what hard drive does my Laptop use and were can I buy a replacement? Link to were I can buy it? And is the windows 10 Activation Key stored in the BIOS? and if I put the new hard drive in will the Recovery USB allow me to install it on to the New Hard drive and the bios would have the activation key? When I bought it, it was a Windows 10 PC.

4 REPLIES 4
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Hi,

Here is a small guide on how to replace the hard drive. Windows 10 will activate automatically once installed and connected to the internet:

So what you need is a 2.5" SATA3 hard drive (max 2TB because of the thickness of drive). You can get from your preferred brand such as Seagate, WD...

Example:

https://www.amazon.com/Seagate-Barracuda-2-5-Inch-Internal-ST2000LM015/dp/B01LYNQXCP/ref=sr_1_4?ie=U...

 

On page 60 of the service manual you can see the steps to replace drive:

http://h10032.www1.hp.com/ctg/Manual/c05087748

 

You will need to reinstall the OS on the drive, either by using recovery disks, migrating a backup image or by downloading media creation tool from Microsoft on different PC running and creating a bootable pendrive with the OS on it on a different computer. (there is an explanation on the Microsoft web page on how to create the pendrive) Windows will automatically activate once installed and connected to the Internet.

https://www.microsoft.com/en-us/software-download/windows10

 

If you choose this option you will need to use the pendrive to perform a clean install of Windows 10. You might need to disable fastboot and secure boot in BIOS (probably not). So, insert the pendrive in the PC and it should boot directly from the drive. If not, turn off PC by holding the power button. Press the power button and immediately keep pressing ESC  until startup menu appears and then press F9 and choose the pendrive in the boot menu. Once it boots from pendrive follow the procedure to install Windows. You do not need a product key as it is in the firmware.

 

When finished installing allow Windows to completely update and find all or most drivers. You can follow this process by going into settings > Security and update > click on Verify for updates. You might need to reboot a couple of times. Once completely updated you can go into device manager and see if there are any missing drivers (there will be yellow exclamation mark next to the device). You can find these drivers and software on HP support page for your product.

https://support.hp.com/us-en/product/hp-15-ay000-notebook-pc-series-touch/10862302/model/13386195/ma...

 I recommend installing HP support assistant which will help to keep drivers up to date and much more. Here you can download latest version

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

 

Let me know if you need any further help,

David

 

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You said Pan Drive can I use the USB recovery stick at all or no? or can I transfer the stuff from the recovery USB to a disk?

HP Recommended

Sorry, meant pen drive (USB stick) You can either use the HP recovery USB drive by choosing it in boot menu at startup.

https://support.hp.com/us-en/document/c04758961

or perform a clean install with Windows 10 installation media as explained above.

 

David

HP Recommended

Okay, we took the old hard drive out, ordered the proper one so when we put it in, will it give us the option to boot windows?

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