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‎09-30-2020 02:06 PM

HP Recommended
Product: HP 17-by1003na Full-HD Laptop Product 7GR46EA#ABU
Operating System: Microsoft Windows 10 (64-bit)

My Warranty run out in August 2020 and by coincidence the hinge on my laptop is broken despite it being treated with kid gloves

HP 17-by1003na Full-HD Laptop

Product 7GR46EA#ABU

Is this something you can address as I don't expect this from an HP product

1 REPLY 1

‎10-01-2020 11:21 AM

HP Recommended

@LEWIS_STRUTHER5

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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