HP 13-V011DX Won’t Power On or Charge

[HTut]

My HP 13-V011DX (purchased in May of 2016 and out of warranty after May of 2017) all of a sudden stopped charging or turning on all together. When plugged in to the power source, no lights turn on and no noise can be heard from the computer. I know it is not the power cord because I have tried several different ones to no avail. Any thoughts?

I am thinking it’s got to be either the power input or something has gone wrong with the motherboard. The computer has no damage and has never been dropped or anything of that sort.

For being one of HPs higher-end pieces, I am extremely disappointed with these issues in a machine less than 3 years old and with only light use.

[Chimney_83]

Greetings @HTut, 

Welcome to HP Forums and Thanks for the post. 

Firstly, I would like to appreciate your effort in trying to troubleshoot the issue on your own. 

The issue you are facing definitely seems to be a hardware issue with your computer. 

I am sending you a private message suggesting the next course of action.

Please check your private message icon in the upper right corner of your HP Forums profile.

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Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

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Good Luck.