05-21-2020 04:00 PM
I have a 14-al062nr laptop with 12GB of ram, running an Intel core i5. I use it mostly for school work, no gaming. I’m wanting to upgrade the DDR4 RAM in this but, aside from taking 1 computer class my sophomore year, I have not a clue where to begin as far as selecting the right RAM or if it’s even possible on this platform.
The laptop works just fine for what I do, I just find myself running low on RAM when doing research projects with lots of tabs open in Microsoft Edge. Any advice would be greatly appreciated!
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05-21-2020 04:07 PM - edited 05-21-2020 04:08 PM
Below is the link to the service manual for your notebook.
You can install up to 2 x 8 GB in your model.
Below is the link to the crucial memory report for your notebook.
You can remove the 4 GB memory chip in there, and replace it with an 8 GB chip to max out the memory...
You would want the DDR4-2400 MHz 8 GB memory chip for your notebook.
It is not going to make a huge difference in performance.
It would be better to replace the 2.5" mechanical hard drive with a 2.5" SSD, but that would require reinstalling W10 and your programs and files.
05-21-2020 05:09 PM
Thanks Paul! One more probably really stupid question. In the manual you linked, it states that the RAM is "non-accessible/non-upgradeable". Is that actually the case or am I still able to replace the 4GB stick with an 8GB stick, bringing me to 16GB?
05-21-2020 05:33 PM
You're very welcome.
That statement is there because HP wants upgrades done by an authorized service center.
You can find the memory removal and replacement procedure in chapter 5 of the service manual.
After you read the instructions, if you feel you can do the job yourself without breaking anything in the process, you can feel free to do so.