HP 14-al062nr Ram Upgrade

[Drize508]

I have a 14-al062nr laptop with 12GB of ram, running an Intel core i5. I use it mostly for school work, no gaming. I’m wanting to upgrade the DDR4 RAM in this but, aside from taking 1 computer class my sophomore year, I have not a clue where to begin as far as selecting the right RAM or if it’s even possible on this platform. 

The laptop works just fine for what I do, I just find myself running low on RAM when doing research projects with lots of tabs open in Microsoft Edge. Any advice would be greatly appreciated! 

[Paul_Tikkanen · Accepted solution]

Hi:

Below is the link to the service manual for your notebook.

http://h10032.www1.hp.com/ctg/Manual/c05122703

You can install up to 2 x 8 GB in your model.

Below is the link to the crucial memory report for your notebook.

You can remove the 4 GB memory chip in there, and replace it with an 8 GB chip to max out the memory...

https://www.crucial.com/compatible-upgrade-for/hp---compaq/pavilion-14-al062nr

You would want the DDR4-2400 MHz 8 GB memory chip for your notebook.

It is not going to make a huge difference in performance.

It would be better to replace the 2.5" mechanical hard drive with a 2.5" SSD, but that would require reinstalling W10 and your programs and files.

[Drize508]

Thanks Paul! One more probably really stupid question. In the manual you linked, it states that the RAM is "non-accessible/non-upgradeable". Is that actually the case or am I still able to replace the 4GB stick with an 8GB stick, bringing me to 16GB?

[Paul_Tikkanen]

You're very welcome.

That statement is there because HP wants upgrades done by an authorized service center.

You can find the memory removal and replacement procedure in chapter 5 of the service manual.

After you read the instructions, if you feel you can do the job yourself without breaking anything in the process, you can feel free to do so.