That is Crucial's site, not HP. The Service Manual shows that the models with the AMD3020e and 64 gig eMMC is a different motherboard. Very likely the M.2 slot is not activated on that motherboard and the NVME M.2 will not work. I would seek a return authorization from Crucial.
I can't say I have ever had the laptop in my hands. I think there may be a chance a SATA M.2 would work, but really have no reason to say that. I think when they solder the eMMC to the motherboard that precludes the use of another storage device.
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