-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: HP 15-BS114ng wont boot after RAM upgrade
Create an account on the HP Community to personalize your profile and ask a question
12-17-2020 02:42 PM
Hi,
I recently purchased a second 8 GB RAM to upgrade my Laptop to 16 GB of RAM. The specs are matching and the laptop itself can be upgraded to 16 GB. When I insert the second RAM chip the laptop wont boot anymore. Caps Lock light is blinking. The laptop wont boot either if I only insert the newly purchased RAM but if I put the old chip into the second slot.
Already tried to remove battery and BIOS battery and checked if maximum RAM was limited in the msconfig settings.
I´ve attached a pic of the my old and the new RAM. I always thought that a chip that bears the identical number will work?
Thanks in advance for your answers.
Regards Till
P. S. #1804 is the old RAM
#1903 the one I recently purchased.
Solved! Go to Solution.
Didn't find what you were looking for? Ask the community