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‎12-29-2020 08:34 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I just need to find a replacement battery.  This is no longer under warranty.  The HP website says all their batteries are sold out.  What do we do?  Can I trust the battery stores online?

1 REPLY 1

‎12-29-2020 09:08 PM

HP Recommended
@ASinCa wrote:

....  What do we do?  Can I trust the battery stores online?

@ASinCa 

 

Well, you have to live with that because HP does not stock all batteries, very expensive to do business that way. Given there are hundreds of HP 15 models/products, you need the right part # otherwise it won't work .

 

Please use the following way to find out the model/product of your machine


                  https://support.hp.com/us-en/document/c00033108

 

Regards.

BH
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