cancel
BasedEliseo Honor Student
Honor Student
2 0 0 0
Message 1 of 1
92
Flag Post
HP Recommended

HP 15 touchscreen Laptop Keys not working

HP 15 Touch
Microsoft Windows 10 (64-bit)

So Recently I tried cleaning crumbs and stuff from under my keyboard. I removed it which was pretty simple, and used compressed air on it. When i put the keyboard back on some keys stopped working. Primarily my 2,w,s,x keys stopped working(All of these are diagonally from each other). I didnt know what it was. my sisters bf took a look at it and saw a small dent in the keyboard ribbon cable. So i ordered a new keyboard and was super careful with putting it back on. But the same keys dont work! I tried everything i could think of. The keys do not work at all. If it helps my laptop number or whatever u call it is 15-f337 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation