• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Hi 

I have reinstalled my gaming PC 15cx0000nb with windows 11 pro (24H2).

Unfortunately, I see now in the device manager that some parts are missing :

PieterDV2_0-1735286380772.png

Also my Alcor micro card reader is not working.  Unfortunately for this cardreader there is only a win10 driver on the HP support website.

 

Can somebody help me to solve this ?  Maybe something more general is missing.

Automatic looking for a driver is not working.

 

Many thanks for your help!

Pieter

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

This driver should install most of the devices in your screenshot:

 

Intel Chipset Installation Utility

 

https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151789.exe

 

I've already tried to help you with finding the driver for the SD card reader.

 

Did you try the W10 driver from the support page?

 

After you install the chipset driver, if there are any other devices that need drivers, please post the hardware ID for those, so I can figure out what driver they need.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager

 

 

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

This driver should install most of the devices in your screenshot:

 

Intel Chipset Installation Utility

 

https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151789.exe

 

I've already tried to help you with finding the driver for the SD card reader.

 

Did you try the W10 driver from the support page?

 

After you install the chipset driver, if there are any other devices that need drivers, please post the hardware ID for those, so I can figure out what driver they need.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager

 

 

 

 

HP Recommended

You are an IT-hero!!! 🙂

This has solved all my issues, included the issue I had with the card-reader.

Many thanks for your help!

 

Pieter

 

 

HP Recommended

You're very welcome, Pieter.

 

Glad to have been of assistance.

 

Cheers,

 

Paul

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.