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‎12-26-2022 01:11 AM

HP Recommended

Hi,

I am getting HP Battery 601 error while booting my laptop. My battery backup is also not good(only lasts for 30-40 mins.) Pls guide me what should I do. Also pls provide me the link for the original battery to buy online.

Pls find the errorCapture.PNG

Laptop name: HP Pavilion 15cs 1000tx

Category:
1 REPLY 1

‎12-26-2022 08:13 AM

HP Recommended

Hello @RohitYadav1 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your basic system configuration before we continue ...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Please report back

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