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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
PaysonMtMan
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HP 807611-421 & HP807956-001 Laptop Batteries

HP Recommended
15-ay039wm
Microsoft Windows 10 (64-bit)

The current HP807611-421 battery in my 15-ay039wm notebook needs to be replaced. On the battery label it says to replace it with HP807956-001. The original battery's voltage is 10.95 volts. The replacement battery's voltage is 14.8 volts. Will the replacement battery cause damage due to the higher voltage output? I can no longer find the original battery part number only the replacement part number. Thanks for the help.

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
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HP Recommended

@PaysonMtMan Here's the maintenance guide with HP recommended replacement batteries, and how to replace them, as well:

Check this link to confirm the battery cell information: click here (3-Cell battery is what you've got)

 

P.S: Welcome to HP Community 😉

 

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Have a great day ahead.

Riddle_Decipher
I am an HP Employee

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