cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Busra
New member
1 0 0 0
Message 1 of 2
145
Flag Post

HP Battery Alert 601

HP Recommended
HP Pavilion 15-bc017nt
Microsoft Windows 10 (64-bit)

I get the following warning on a black screen before the computer starts up.
''HP Battery Alert
The System has detected the storage capacity of the battery stated below to very low. For optimal performance, this battery may need to be replaced.
Primary (Internal) Battery (601)''

 

So I tested the battery status from the Hp support assistant app. Battery status is very low. What steps should I follow and what should I do next to increase the battery power?

1 REPLY 1
Huffer
Level 18
Level 18
46,407 25,041 7,473 10,887
Message 2 of 2
Flag Post
HP Recommended

You replace the battery

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation