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HP Battery Check results

HP Recommended
HP Laptop 15-db0xxx
Microsoft Windows 10 (64-bit)

I have run HP Battery Check in my laptop to find out if my battery is in good health.

After the test completed the results showed 

Primary Battery: Weak (30)

Can anyone say what does it mean and what I have to do?

20201207_102851.png

 Thanks in advance 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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@AbdurRahman313

 

I reviewed your post and I understand that you are facing issues with the battery.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

The test result says the battery is weak means that the battery has reached the end of its life and needs replacement.

 

However, you can update the BIOS from the below link and check if it helps the battery performance.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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